Farzana Khan

• Credit Assessment: Assessing the creditworthiness of potential customers by reviewing their financial statements, credit reports, and payment history. • Credit Approval: Approving or rejecting credit applications based on established criteria and guidelines. • Monitoring Accounts: Regularly monitoring customer accounts to ensure payments are made on time and identifying any overdue accounts. • Issuing Statements: Generating account statements to remind customers of outstanding balances. • Collection Calls and Emails: Contacting customers via phone calls, emails, or letters to follow up on overdue payments and negotiate payment terms. • Payment Arrangements: Negotiating payment arrangements with customers experiencing financial difficulties to facilitate debt repayment. • Resolving Disputes: Investigating and resolving any billing or payment disputes in a timely manner to maintain positive customer relationships. • Credit Risk Management: Continuously assessing and managing credit risks by staying updated on industry trends, economic conditions, and changes in customer financial statuses. • Reporting: Providing regular reports to management on the status of accounts receivable, aging of receivables, and other key credit metrics. • Collaboration: Collaborating with sales, finance, and other departments to ensure alignment on credit-related matters and foster a cohesive approach to credit management. • Legal Action: Initiating legal action, if necessary, against customers who fail to make payments or breach credit agreements. • Customer Relations: Maintaining positive relationships with customers while still enforcing credit terms and policies.

• Customs Compliance: Ensuring that all import and export activities comply with customs regulations, including the proper declaration of goods and adherence to tariff codes and duty rates. • Documentation Preparation: Preparing and reviewing all necessary documentation for importing or exporting goods, such as commercial invoices, packing lists, certificates of origin, and customs declarations. • Accuracy Verification: Verifying the accuracy and completeness of import/export documentation to avoid delays or penalties during customs clearance. • Tariff Classification: Classifying goods according to tariff codes and determining applicable duties and taxes. • Customs Declarations: Submitting customs declarations electronically or in paper format to customs authorities, accurately detailing the nature, quantity, and value of imported or exported goods. • Communication: Liaising with customs authorities, freight forwarders, shipping lines, and other stakeholders to coordinate documentation requirements and resolve any issues that may arise during the import/export process. • Record-Keeping: Maintaining accurate records of import/export transactions, including documentation, correspondence, and compliance-related information, for auditing and reporting purposes. • Customer Service: Providing assistance and guidance to internal departments, clients, and suppliers regarding documentation requirements, customs procedures, and compliance matters. • Training: Attending training sessions or workshops • Problem Resolution: Addressing any discrepancies, discrepancies, or issues related to import/export documentation promptly and effectively to minimize disruptions to supply chain operations. • Quality Assurance: Implementing quality control measures to ensure the accuracy and integrity of import/export documentation, including thorough checks for errors or discrepancies. Executive Assistant Duties: • Taking notes and writing minutes during meetings • Conducting research and creating reports on various topics based on the needs of the executive • Keeping important information and documents organized physically, and electronically • Maintaining a high degree of discretion and confidentiality • Organizing travel and itineraries • Planning and organizing events that take place, such as donations, annual dinner parties