Human Resource Officer

Human Resource
Nairobi
June 23, 2026

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Job Description

The Human Resource Officer (HRO) will be responsible for supporting and implementing HR strategies, policies, and procedures that align with the organization’s objectives. The role requires a hands-on HR professional with experience working in Small and Medium Enterprises (SMEs), capable of supporting a broad range of HR functions including recruitment, employee relations, performance management, payroll administration, compliance, and HR process development.

The ideal candidate should be adaptable, resourceful, and comfortable working in a dynamic environment where they can contribute to building and strengthening HR systems and practices.

Key Responsibilities

Recruitment and Talent Acquisition

  • Coordinate the full recruitment cycle, including sourcing, screening, interviewing, and onboarding employees.
  • Develop and maintain a talent pipeline to support business growth.
  • Prepare job descriptions and ensure positions are filled within agreed timelines.
  • Conduct reference and background checks.

HR Systems and SME Setup Support

  • Assist in establishing and improving HR policies, procedures, and employee handbooks.
  • Develop and maintain employee records, HR documentation, and filing systems.
  • Support organizational restructuring, workforce planning, and HR process improvements.
  • Participate in setting up HR frameworks, performance management systems, and employee engagement initiatives.

Employee Relations

  • Address employee concerns and provide guidance on HR policies and procedures.
  • Support disciplinary processes, grievance handling, and conflict resolution.
  • Foster a positive workplace culture and employee engagement.

Performance Management

  • Coordinate performance appraisal processes.
  • Monitor employee performance and support implementation of development plans.
  • Provide guidance to managers on performance management practices.

Payroll and Benefits Administration

  • Administer employee benefits and statutory deductions.
  • Support and liaise with finance on payroll-related matters.

Training and Development

  • Identify employee training needs and coordinate learning initiatives.
  • Maintain training records and evaluate program effectiveness.
  • Support career development and succession planning initiatives.

Compliance and Statutory Administration

  • Ensure compliance with labor laws and statutory regulations.
  • Coordinate statutory remittances and maintain compliance records.
  • Support HR audits and implement corrective actions where necessary.

HR Reporting and Administration

  • Generate HR reports and workforce analytics.
  • Maintain accurate employee records and HR databases.
  • Monitor attendance, leave management, and employee documentation.

Qualifications

  • Bachelor’s Degree in Human Resource Management, Business Administration, Commerce, or a related field.
  • CHRP(K), Higher Diploma in Human Resource Management, or equivalent professional qualification.
  • Membership with IHRM is an added advantage.

Experience

  • Minimum 2 years of experience in Human Resources.
  • Proven experience working in an SME environment with exposure to multiple HR functions.
  • Experience in developing and implementing HR policies, procedures, and systems.
  • Experience supporting organizational growth
  • Knowledge of Kenyan labor laws and statutory compliance requirements.