RECEPTIONIST, FRONT OFFICE / GUEST SERVICES

October 5, 2026

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Job Description

Our client, a hospitality business based in Tigoni, Limuru, is looking for a warm, professional and service-oriented Receptionist to support front office operations and deliver an excellent guest experience.

Key Responsibilities

  • Welcome guests and support registration and check-in
  • Assist with check-out, approved payments and receipt issuance
  • Provide guests with information and coordinate requests
  • Handle guest concerns professionally and escalate where necessary
  • Maintain accurate guest records, logs and shift handovers
  • Protect guest privacy and report safety or emergency concerns

What we’re looking for:

  • Certificate or Diploma in Hospitality, Front Office Operations or a related field
  • At least 2 years’ relevant reception or front office experience
  • Hospitality experience is highly preferred
  • Strong guest service and communication skills
  • Professional, calm and welcoming presentation
  • Good attention to detail and discretion when handling guest information
  • Strong teamwork, integrity and awareness of guest safety

📍 Location: Tigoni, Limuru
📩 Apply: vacancies@jantakenya.com
📝 Subject: Receptionist – Front Office / Guest Services
📅 Deadline: 6th October 2026

Only shortlisted candidates will be contacted.