anwarmwamose

Develop and implement strategic business and operational plans to maximize revenues. Responsible for developing revenue plans, expense control plans, setting targets, and promoting the company’s presence in the industry. Oversee daily operations and manage company resources efficiently. Maintain strong relationships with clients, stakeholders, and partners. Ensure compliance with industry regulations and company policies. Drive business development and identify new market opportunities. Monitor financial performance and make data-driven decisions to guide the company.

Drive strategy to maximize revenues from the Insurance market by ensuring that all current Insurance providers are driving the uptake of MYDAWA Kenya’s services from their corporate clients and individual members. Responsible for developing revenue plans, expense control plans, meeting agreed targets, and promoting the company’s presence throughout selected Health insurers in the country. Building and maintaining mutually beneficial partnerships/cooperation with insurance industry professional organizations and key opinion leaders to leverage the Company’s products and brand positively in line with the company strategy. Managing the service delivery administration function through preparing of operational performance reports, streamlining processes and systems wherever possible and advising senior management on how to maximize business relationships to create a customer friendly environment.

●Managed a team of 10 staff and 150 sales intermediaries within the 3 regional offices; Mombasa, Diani, and Malindi. ●Participated in the annual strategic business planning sessions and presented the regions strategic and business plans for the years. ●Developed and implemented customized business plan and strategies for acquisition of new business and retention of existing business. ●Managed the planning, budgeting, and forecasting process for 50 sales agents, and prepared and submitted weekly and monthly reports to National Sales Manager. ●Drove the collections process for all sales portfolios and accounts which ensured 100% revenue remittances. ●Mandated to develop and maintain positive customer relationships and ensured 100% customer retention. Enforced compliance of AAR and insurance regulatory policies, recommended action plans for service queries for signed-up intermediaries and clients, and mitigated risk.