Pauline Mwangi
About Candidate
Result-oriented professional with over 12 years of experience in efficient service delivery, sales, and marketing, Account Management as well as business development. Dedicated and committed to identifying and assessing customer needs and forging strong relationships with customers and key stakeholders through interactive communication. Leverages exceptional communications, negotiations, problem-solving and critical thinking, and robust relationship-building skills to meet and surpass sales targets.
Location
Education
Graduated with a second upper honors
Work & Experience
Duties and Responsibility • Handling qualified opportunities for further development and closure • Maintaining and expanding my database of prospects within my assigned territory • Cultivating and maintaining strong relationships with potential and existing clients. • Am involved with the end-to-end sales process, from the initial discovery of customer needs to final contract negotiation and closing of deals. • Meet and exceed monthly and quarterly sales targets set by the organization
Duties and Responsibilities: • Owned, developed, and drove customer relationships and commercial agenda. • Developed customer management capability. • Delivered breakthrough business performance within the account base. • Identified and managed brand distribution (listing) opportunities as defined for the fiscal for all EABL brands. • Event coordination: coordinated experiential events to build EABL brands' equity • Monitoring, evaluating, and advising on brand/customer volume trends and dynamics with an objective to grow in line with business ambition • Attained business development targets, goals, and performance level
Duties and Responsibilities: • Developed and sustained amazing relationships with the distributors. • Developed and drove joint strategy and plans with distributors, had direct performance and Profit &Loss responsibility for distributor businesses. • Achieved objectives in terms of availability, visibility, volume, margin, quality, and RRP for the area. • Ownership of the 12-month demand planning data for the respective area • Ensured that the area team and trade partners are well-trained and aligned with KBL's International Marketing Standards and all Corporate Guidelines • Manage cash collection issues ensuring that contracts and procedures are written and negotiated in line with company procedures and legal requirements, minimizing commercial risks. • Manage budget for trade programs for the area.
Responsibilities and achievements • Renowned for effectively driving relational and commercial agendas with customers with a key focus on delivering breakthrough business performances whilst improving overall customer management capabilities. • Actively identified and managed brand distribution opportunities & events as well as coordinated experiential events to build Reserve brand's equity. • Achieved the highest execution standards across all channels. • Effectively utilized data, past learning points, and industry best practices while collaborating with customer marketing and brand managers to develop successful activation programs for customers’ Experience. • Fully accountable for managing a key distributor account with a turnover of KES 2 billion a month Track record of success in highly demanding sale organization and alcoholic beverage. • Strong knowledge & demonstrated delivery in challenging trading environments, understanding of channel, pricing, negotiations, and strategy development. • Negotiation and conflict resolution with powerful customers.
Responsibilities and achievements • Supported and developed key relational and commercial agendas with customers. • Defined and delivered key accounts business plans while developing strategies for implementation around total alcohol, one portfolio approach. • Managed Promotional budgets, and product mixes, and collected sales information from each account Actively sorted to Identify new business opportunities to win new customers. • Analyzed market trends, and consumer preferences and provided valuable insights to marketing teams Managed distributors to deliver on brands.
Duties and Responsibilities: • Developed and implemented a territory trade marketing plan that meets the objectives of the area trade marketing plan in brand, volume, merchandising, and promotion. • Ensured that the territory distribution objectives of pricing, brand availability, stock holding, and stock rotation are achieved. • Provided market information and reports on the performance of customers, brands, and competition to ensure that the relevant marketing people are fully informed. • Built loyalty by providing support to the trade through regular visits, accurate communication, problem-solving, specialized advice, and fair trade. • Managed financial accounts, assigned assets, and materials to ensure that trade marketing resources are secure and used most efficiently and effectively as possible. • Managed receivables and cash collection in line with the company policies and trading terms.