ouyahj83

About Candidate

Location

Education

D
DIPLOMA IN BUSINESS ADMINSTARTION 2009-2010
NAIROBI T. TRAININNG INSTITUTE

Business Administration

Work & Experience

T
Team lead customer service dept 2017 - 2023
Neramo ltd

• Real time ATM monitoring, Transactions monitoring, POS pin generation, reports generation • Firsthand resolution to customer queries and complaints and escalation to relevant departments • Answer questions about products and services, updating customer details. • Card management i.e. deactivation, generation, pin reset, blocking etc. • Team management. • Schedule preparation and management. • Daily/monthly report preparations

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