ouyahj83
About Candidate
Location
Education
D
DIPLOMA IN BUSINESS ADMINSTARTION
2009-2010
NAIROBI T. TRAININNG INSTITUTE
Business Administration
Work & Experience
T
Team lead customer service dept
2017 - 2023
Neramo ltd
• Real time ATM monitoring, Transactions monitoring, POS pin generation, reports generation • Firsthand resolution to customer queries and complaints and escalation to relevant departments • Answer questions about products and services, updating customer details. • Card management i.e. deactivation, generation, pin reset, blocking etc. • Team management. • Schedule preparation and management. • Daily/monthly report preparations