How to Check Your SHIF Status in Kenya

The National Hospital Insurance Fund (NHIF) has transitioned into the State Health Insurance Fund (SHIF) as part of Kenya’s transformative healthcare reforms. SHIF aims to provide more affordable and inclusive healthcare to all Kenyans. Keeping your SHIF account active is vital, and routinely checking your status ensures uninterrupted coverage. Here’s a simplified guide to check your SHIF status.

1. Check SHIF Status via SMS

• Compose an SMS: Open your messaging app and create a new message.
• Enter the Format: Type ID[Your ID Number] (e.g., ID 12345678).
• Send the SMS: Send to 21101.
• Receive Your Status: A reply will show your contribution and coverage details.

2. Check SHIF Status Online

• Visit the SHIF Portal: Use the NHIF Self-Care Portal during the transition.
• Log In or Register: Use your ID and password, or register with your ID, email, and phone number.
• Access Account Details: View your contributions and account status in the dashboard.

3. Check SHIF Status via USSD

• Dial the Code: Dial *155# on your phone.
• Follow Prompts: Select SHIF services and view your account details.

4. Visit a SHIF Office

For personalized help, visit a SHIF branch or Huduma Centre with your ID or membership card.

Why Check Your SHIF Status?

• Stay covered by ensuring timely contributions.
• Avoid penalties for late payments.
• Verify that your payments are credited correctly.
• Plan healthcare expenses in advance.

Important Updates About SHIF

• Expanded coverage includes outpatient, chronic illness, and mental health services.
• Contributions are now mandatory for all Kenyans.
• Digital systems enhance efficiency in contributions and claims.

Take charge of your healthcare by regularly checking your SHIF status and ensuring seamless access to critical services. Visit the SHIF portal or your nearest branch for more information.