Job Description
Key Responsibilities
- Handle administrative tasks including document management, data entry, and preparing reports
- Act as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individual
- Manage appointments and schedules for staff and residents, including organizing meetings and coordinating events
- Maintain accurate records of residents, including personal information, health records, and medication schedules, ensuring confidentiality and compliance with GDPR
- Process invoices, manage billing, and assist with payroll preparation
- Liaise with suppliers, order supplies, and manage inventory for the care home
- Support the on-site management team with HR duties, including recruitment, onboarding, and maintaining staff records
- Support the on-site management team with maintenance schedules and maintenance related issues
- Learn about the regulatory environment and support the team with maintaining regulatory compliance
- Coordinate with IT support to resolve any technical issues affecting remote work or the operation of the care home
- Participate in regular virtual meetings with the care home management team to provide updates and receive instructions
Skill & Experience
- Proven experience in an administrative role, preferably within the healthcare sector at least 2 years.
- Strong organizational and time management skills, with the ability to prioritize tasks efficiently
- Excellent communication skills, both written and verbal
- Proficiency in use of computers and cloud software
- A compassionate and patient-centric approach, with respect for the confidentiality and sensitivity required in healthcare
- Ability to work independently with minimal supervision and as part of a remote team.
- Relevant qualifications in Business Administration or Healthcare Management are desirable
- Must be willing to work UK hours (2 – 3 hours behind Kenya time)
How to Apply
If qualified kindly send your CV to vacancies@jantakenya.com, indicating ‘Home Care Administration Assistant’ on the subject line by 25th February 2024