Social Media Specialist

1. Online marketing and sales on Jumia Jiji, Instagram, Facebook, Amazon,Alibaba.
2. Creating consistent, meaningful content on all social media platforms and improving customer engagement.
3. Monitor social media trends, including developments in design, applications, strategy, and innovation, to stay relevant and effective.
4. Grow our followers to meet set targets.
5. Collaborate with the sales team to ensure consistent and engaging brand messaging.
6. Ensure all social media activities comply with the Kenyan local regulations and industry standards.
7. Constantly engage our followers on Social Media through comments that interest our followers on our pages and communities.
8. Preparing monthly reports on social media marketing efforts
9. Address any objections or concerns raised by customers to overcome barriers to sale.
10. Gather feedback from customers and share with internal team.

• Degree or Diploma in Sales, Marketing, Communications, or a related field
• At least 2-3 years of demonstrable experience in social media marketing and content creation.
• Expertise in social media marketing and advertising.
• Proven ability to build social media communities and followers.
• Familiarity with social media analytics tools and reporting.
• Excellent interpersonal, verbal and written communication skills
• Proficiency in MS Office, including Excel and PowerPoint
• Excellent time management and project management skills
• Ability to pay attention to details.