UNDERWRITING ADMINISTRATOR

Job Description

Key Responsibilities

⦁ Respond promptly to client and underwriter inquiries and provide status updates.
⦁ Resolve problems by referring to policies, procedures, and standards.
⦁ Obtain quotes from providers, perform comparisons, and share the information with clients.
⦁ Communicate with customers to gather necessary information for the underwriting process.
⦁ Compile data and perform routine tasks to support the underwriting process.
⦁ Assess mail, correspondence, records, and reports to determine processing requirements.
⦁ Initiate and follow up on claims until settlement or repudiation.
⦁ Ensure accurate submission of claims by clients to the provider and vice versa.
⦁ Process policy renewals and endorsements.
⦁ Manually set up and input new business, renewals, and reinstatements in the Birthmark system.
⦁ Screen incoming telephone calls and respond to inquiries within predetermined scope.
⦁ Compile reports and maintain files and logs.
⦁ Manage assigned workload with a focus on quality and productivity.
⦁ Provide excellent customer service while interacting with clients.
⦁ Collaborate with underwriting departments to research and resolve escalated underwriting issues.
⦁ Provide technical underwriting support to team members.
⦁ Perform administrative tasks such as printing, photocopying, and scanning.

Skill & Experience

• Education:

  Bachelor’s degree with upper-class honors in Actuarial Science, Insurance, or Business
  Proficient in Microsoft Excel, Word, Publisher, and other relevant software applications.

  • Punctual and time-conscious
  • Dedicated and passionate
  • Self-motivated and proactive
  • Able to work with minimal supervision
  • Exhibits honesty and integrity
  • Quick learner
  • Strong academic background

How to Apply

If you meet the requirements, kindly send your CV to Martin@jantakenya.com with “Underwriting Administrator” in the subject line by 18th July 2023.